FREE POSTAGE AND PACKING ON ALL UK ONLINE ORDERS
- despatched within 3 to 5 working days
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NEW ENTRANTS TO HILLVIEW SCHOOL FOR GIRLS
For reasons of sizing, advice on quantities and care labels, and in order to avoid the need for returns, we recommend that uniform for new entrants is purchased from Simmonds in Tunbridge Wells as opposed to online.
Shopping online is suitable for repeat or replacement purchases, and delivery is to home.
Simmonds are located at 64 Calverley Road, Tunbridge Wells, TN1 2UG and are open daily from Monday to Saturday 9.00am-5.30pm. It is not necessary to make an appointment for your child regarding the purchase of uniform.If you wish to contact a member of staff at Simmonds, the telephone number for Tunbridge Wells and email address are detailed at the top of this page.
The online shopping prices are detailed on the product pages, and may vary according to garment size. Payment online is secure and we operate a credit / debit card payment system through World Pay. Postage and packing is free on all orders despatched by Simmonds. Orders are despatched as promptly as possible however please allow up to 5 working days. Please note that in some schools we offer a uniform shop facility, which means that our stock is kept in numerous locations. Therefore if you place an order in the school holiday period, or during a period that the shop is closed, you may encounter a further delay as occasionally we are unable to access stock in a school shop until that school re-opens.
We hope that you are happy with your purchase, but should you need to return any goods please obtain a proof of posting. Please note, unless faulty or for reasons previously discussed with Simmonds Customer Service, returns are not paid for by Simmonds and you will be returning goods at your own cost.
ONLINE CUSTOMER SERVICE
There is a dedicated customer service email, firstname.lastname@example.org and telephone helpline available from 9am to 5.30pm Monday to Friday.
Our Customer Service Team will endeavour to respond to your email within 48 hours during our normal opening times, which are Monday to Friday from 9:00am - 5:30pm.
Simmonds & Son Ltd
3-5 Eldon Way
Kent TN12 6BE
A FULL UNIFORM LIST CAN BE PRINTED FOR YOUR INFORMATION
NAMING ALL CLOTHING & PERSONAL ITEMS
All items of clothing and footwear and personal property should be clearly and permanently marked with the owners name and initials. Name tapes are available from Simmonds, either as iron on or sew in.