|Valley Park Community School|| |
FREE POSTAGE AND PACKING ON ALL UK ONLINE ORDERS
- despatched within 3 to 5 working days
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NEW ENTRANTS TO VALLEY PARK SCHOOL
During term time Valley Park school uniform is available to purchase directly from the Simmonds School Uniform Shop which is situated within the main school building close to reception; arrangements will be made with new families starting mid term for the purchase of uniform items at a mutually convenient time. The uniform shop manager will be happy to speak about how the uniform is worn and give clarity of sizing and advice on quantities and care labels. For repeat and reorder purchases families may choose to shop online for convenience. Online purchases are delivered to home or a specified address. Shopping online can provide a ‘one stop shopping experience’ for families.
The online shopping prices are detailed on the product pages, and may vary according to garment size. Payment online is secure and we operate a credit / debit card payment system through World Pay. Postage and packing is free on all orders despatched by Simmonds. Orders are despatched as promptly as possible however please allow up to 5 working days. Please note that in some schools we offer a uniform shop facility, which means that our stock is kept in numerous locations. Therefore if you place an order in the school holiday period, or during a period that the shop is closed, you may encounter a further delay as occasionally we are unable to access stock in a school shop until that school re-opens.
We hope that you are happy with your purchase, but should you need to return any goods please obtain a proof of posting. Please note, unless faulty or for reasons previously discussed with Simmonds Customer Service, returns are not paid for by Simmonds and you will be returning goods at your own cost.
There is a dedicated customer service email firstname.lastname@example.org and telephone helpline 01892 837202 available from 9.00am to 5.30pm Monday to Friday.
Our Customer Service Team will endeavour to respond to your email within 48 hours during our normal opening times, which are Monday to Friday from 9:00am - 5:30pm
Warehouse Address for Returns only:
Simmonds & Son Ltd
3-5 Eldon Way
Kent TN12 6BE
Valley Park School requests that students are smartly dressed at all times.